The Trailer Store
Owners: Big Tex Trailer World
Location: Atkins, Ark.
Business: The Trailer Store
Store Manager: Brandon Oakley (pictured)
History: Chris and Penny Oakley, no relation to store manager Brandon Oakley, began the business in 1991 with an 800 square-foot retail sales office and two service bays facility on seven acres. In 2001 they added a retail show room, one more service bay and a wash bay.
“One repercussion of the downturn of the economy in 2008 was many trailer companies and manufacturers going out of business partially because many of recreational lenders quit loaning money on big horse trailers for two years,” Brandon said. “We, however, survived. Then, in August 2013 the Oakley’s sold the business to Big Tex Trailer World Inc., and became one of more than 50 retail locations nationwide.”
Products and Services: They sell a large variety of trailers from some of the top leading manufacturers along with parts and accessories. Big Tex Trailers offers utility trailers, from small four wheelers trailers to heavy equipment trailers for hauling dozers. “We are what most people would call a one stop shop when it comes to service completing small jobs such as rewiring a plug up to building living quarters in a horse trailer.,” Brandon said. “We service trailer brakes and bearings and can do welding repair on aluminum and steel. We make every effort to meet emergency needs when someone pulls in. Our three mechanics have an extensive background with a total of 50 years experience in mechanical repair with two being ASE certified.”
Philosophy and future: “My personal motto is from Henry Ford who said, ‘Whether you think you can or you think you can’t, you are right.’ You only get one chance at a first impression and my grandfather who sold retail hardware said it was important to always make the customers feel they are right even if they’re not. The trailer business is a relationship business and we pride ourselves on standing behind what we do, and the products we sell. We hope to see our customers again for parts, service or another trailer. We also try to keep our finger on the pulse of the economy and consumer trends so we always have what people want when they want and plan to continue to do so for many years.”
